Sociomaterial design of coordination in knowledge sharing : a heritage KMS reference architecture
Date
2019Authors
Nova Arévalo, Néstor ArmandoDirectors
Gonzalez Rivera, Rafael AndresPublisher
Pontificia Universidad Javeriana
Faculty
Facultad de Ingeniería
Program
Doctorado en Ingeniería
Obtained title
Doctor en Ingeniería
Type
Tesis/Trabajo de grado - Monografía - Doctorado
COAR
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Abstract
Designing knowledge management systems (KMS) from sociomaterial (SM) tenets has the potential to improve coordination in knowledge sharing activities. However, current information systems knowledge lacks enough guidance on how to go about sociomaterial design. In this Design Science Research (DSR) study we present a set of sociomaterial design guidelines for KMS that enable knowledge sharing (KS) in the historical and cultural heritage domain. We carried out three DSR iterations to define design requirements, formulate sociomaterial design guidelines, and instantiate and evaluate these through a prototypical instantiation of a KMS. This research contributes to the IS literature by presenting an actionable set of guidelines for applying SM principles in designing new KMS. The capability of this design approach has been demonstrated through a KMS validation in an international and interorganizational KS network. We demonstrate how technology designers can use sociomateriality as a design lens enabling them to further create IT-based coordination mechanisms and we show the value of considering SM design to advance in overcoming coordination issues for sharing knowledge.
Keywords
SociomaterialidadCoordinación
Compartición de conocimiento
Diseño de sistemas de información
Investigación basada en el diseño
Keywords
SociomaterialityCoordination
Knowledge sharing
Information systems design
Design science research
Themes
Doctorado en ingeniería - Tesis y disertaciones académicasConocimiento
Sistemas de información
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